Terms and Conditions

Important

These are the terms and conditions upon which we provide Chara Mouratidou websites.

By entering, accessing or using our website in any way, you agree to comply with all of our Terms and Conditions. In addition, when you book any programs, products or services from us, you will do so subject to the Terms and Conditions on this page. By proceeding with a booking, you acknowledge that you have read and understood all of these Terms and Conditions and agree to be bound by them. These Terms and Conditions may vary from time to time. You accept that you are bound by the terms and conditions current at the time when you book.

Chara Mouratidou; a company with VAT registration number EL150650155, based in Greece, Europe, is referred to as “we”, “us” or “our” in the following terms and conditions.

The following Terms and Conditions will apply to: your use of our website; our supply of programs, products and services; and our dealings with you in general.

Fees

Current fees for programs, products and services are usually displayed on each individual offer page and/or checkouts.

We reserve the right to change the fees/packages offered, but will always honor the agreed amount for the agreed time period of any programs, products or services that were set at the beginning of our work together. However, should you wish to continue to work with us after the completion of your initial package, there will be no guarantee that the rates will be the same.

Digital products

When you purchase a digital products we sell, such as e-books, audio recordings, online courses, subscriptions, and hybrid programs, which include immediate access to digital content and the provision of live group coaching and support services, all payments are non-refundable once access to the digital products, courses, or programs is granted or the services commence.

By purchasing a digital product or a program from Chara Mouratidou, the Client expressly requests immediate access to the digital content and acknowledges that they will lose their statutory right to cancel once access is provided and/or the services begin.

This policy does not affect the Client’s statutory rights, including the right to a refund where the program is not delivered with reasonable care and skill, is materially different from its description, or otherwise fails to comply with applicable consumer protection legislation.

1:1 Coaching – Cooling-Off, Delivery & Suspension

Where a service or program includes a 1:1 coaching element, the Client has a 14-day cooling-off period. The cooling-off period begins on the date the contract is entered into.

Where the Client expressly requests that 1:1 coaching sessions commence within the 14-day cooling-off period and subsequently exercises their right to cancel, Chara Mouratidou reserves the right to charge for any 1:1 coaching sessions delivered during that period on a proportionate basis.

If the Client is unable to attend or use their scheduled 1:1 coaching sessions for any reason, they may request a suspension of the remaining sessions for a maximum period of one (1) month, subject to approval.

During any suspension period, payment obligations shall continue unless otherwise agreed in writing.

If the Client chooses not to resume or complete the remaining 1:1 coaching sessions following the suspension period, those sessions shall be forfeited. No refunds will be provided, and the Client shall remain responsible for any outstanding payments due under the agreement.

Disclaimer

The work that we do is not licensed health care. This means that we are not medical doctors, psychiatrists, psychologists, counselors or social workers, and you acknowledge that if you have worked with, are presently working with, or in the future decide to work with a licensed person, you should discuss with them your decision to engage in alternative or complementary tools and techniques. None of the work done with us should be construed as, nor should you believe that it is, a substitute for the advice of a licensed person.

Your results may vary from those advertised. It takes real dedication to get some of the results that we use in our marketing. We don’t believe in get-rich-quick schemes or overnight success. You acknowledge that we have not and do not make any representations as to the physical, mental, emotional, spiritual or health benefits, future income, expenses, sales volume or potential profitability or loss of any kind that may be derived as a result of your participation in the program, product, service or any of the program materials and you accept and understand that results differ for each individual.

We also expressly disclaim responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through any of our Programs, Products, Services or Program Materials. You agree that your results are strictly your own, and we are not liable or responsible in any way for your results.

Your Choice, Your Responsibility for your Mental Health: While, through the work we deliver, you may be offered advice and other ways of looking at your problems and their solutions for your consideration. You hereby agree that whatever we discuss is only our perspective and is not binding upon you, nor is it a prescription. If you want to discuss our suggestions in relation to your mental health with someone else, you should discuss them with a licensed health care provider.

Your Choice, Your Responsibility for your Financial Decisions: The content, programs, products and services we offer are provided for educational and informational purposes only and do not constitute financial advice. We are not financial advisers, accountants, tax professionals or regulated financial planners, and nothing shared through our work should be interpreted as a recommendation to take any specific financial action. Any financial figures, income examples or business results referenced in our materials are illustrative only and are not guarantees of future earnings or outcomes. You acknowledge that financial results depend on a wide range of individual factors, including but not limited to your personal circumstances, effort, experience, market conditions and resources. If you require guidance on financial, tax or investment matters, you should seek the advice of a qualified and regulated professional. You accept full responsibility for any financial decisions you make as a result of engaging with our programs, products, services or materials.

Coaching Confidentiality

You recognize that in our work together, you may divulge goals, future plans, business affairs, job information, personal and other such private information. We will not, at any time, either directly or indirectly, voluntarily use any such information for our own benefit or disclose this information to a third party. We will not voluntarily disclose that you are in a coaching relationship without your permission.

Limitation On Liability

You recognize that we will always have your best interest at heart and will hold the space for your highest potential, operating from the mindset that anything is possible for you.

We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by you as a result of you entering into this agreement and the services provided.

Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of this agreement shall in all circumstances be limited to the total price paid by you for the program, product or service.

If we are prevented from or delayed in performing our obligation by your act or omission or by any circumstance outside of our control, we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.

Data Protection & Intellectual Property

Chara Mouratidou is the owner and licensee of all Intellectual Property Rights and all other rights to the materials and content that we use in our programs, products and services and nothing in these terms and conditions or otherwise shall operate to transfer the ownership of the Intellectual Property Rights to such material or content to you or to any other person.

You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the content or materials that we use in the programs, products or services.

We grant to you a limited, non-exclusive, non-transferable, non-sublicensable revocable license to use all or any of the content or material used in the programs, products and services for the purposes for which the programs, products or services were provided only.

You may not, without Chara’s prior written consent, make any audio or visual recordings of all or any part of the programs, products or services. Instead, these are recorded by us and sent to you where possible and appropriate.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with Greek law, and the courts of the Hellenic Republic shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with this Privacy Policy.

Changes to our Terms and Conditions and/or Privacy Policy

We may modify our Terms and Conditions and/or our Privacy Policy from time to time at our sole discretion. If so, we will post revised versions on this webpage. We urge you to check this page regularly to obtain the most up-to-date copy. Modifications will be effective when they are posted on the Site.

Survival of Provisions

The provisions of these Terms and Conditions remain applicable beyond the end of the contract. This includes, in particular, the provisions on intellectual property, the provisions on liability, and the provisions on the applicable law and the place of jurisdiction.

Contact Us

If you have any comments or queries in connection with our Terms and Conditions, please email us at connect@charamouratidou.com

Last updated: 2 Oct 2026